THE DELIVERY PROCESSES


Shipping

Shipping OptionDelivery TimeFeesEligible Areas
Standard Shipping

This service is valid for local item only.

5-7 days for Peninsular Malaysia

7-10 days for Sabah & Sarawak

Free

All Areas
Same Day Instant Shipping1 - 2 hours after order is placed
* Subject to Item Availability*

Free

*Minimum spending of RM 500 and above in a Single Receipt*

Klang Valley Only

Terms & Conditions

Same Day Instant Shipping

  • is valid only between 11am - 3pm daily (except for Weekends). Order placed after the given time window will be delivered via Standard Shipping method. 
  • is valid only for orders with addresses within Klang Valley only. Addresses outside of Klang Valley will be delivered via Standard Shipping method.
  • is valid  only for orders RM 500 and above in a Single Receipt. Orders that are below RM 500 will be delivered via Standard Shipping method. 
  • customers can opt for instant delivery if order is below RM 500. A flat rate of RM 30 will be charge. 
  • will be delivered within 1 - 2 hours time. 
  • customers will be notified when the item is with the courier service.
  • will be done via LALAMOVE. 
  • is subjected to item availability. Customers will be notified if their item is unavailable for Same Day Instant Delivery service. 


Return & Exchange / Refund

Step 1:  Check the Validity of Returns Policy*

Step 2: With item still intact (in its original packaging), either drop it off at any of our stores, or mail it back to the address stated.

Step 3: The refund process will start once your item has arrived to Flash Gadgets HQ.


*Important*

Validity of Returns Policy - 

  • Request for cancellation can be made before the product is dispatched
  • Cancellation request will be rejected if the returned item has been tampered with or unboxed
  • Request for return/exchange can be made within 7 (seven) calendar days after the delivery date