THE DELIVERY PROCESSES
|Shipping Option||Delivery Time||Fees||Eligible Areas|
This service is valid for local item only.
5-7 days for Peninsular Malaysia
7-10 days for Sabah & Sarawak
|Same Day Instant Shipping||1 - 2 hours after order is placed|
* Subject to Item Availability*
*Minimum spending of RM 500 and above in a Single Receipt*
|Klang Valley Only|
Terms & Conditions
Same Day Instant Shipping
- is valid only between 11am - 3pm daily (except for Weekends). Order placed after the given time window will be delivered via Standard Shipping method.
- is valid only for orders with addresses within Klang Valley only. Addresses outside of Klang Valley will be delivered via Standard Shipping method.
- is valid only for orders RM 500 and above in a Single Receipt. Orders that are below RM 500 will be delivered via Standard Shipping method.
- customers can opt for instant delivery if order is below RM 500. A flat rate of RM 30 will be charge.
- will be delivered within 1 - 2 hours time.
- customers will be notified when the item is with the courier service.
- will be done via LALAMOVE.
- is subjected to item availability. Customers will be notified if their item is unavailable for Same Day Instant Delivery service.
Return & Exchange / Refund
Step 1: Check the Validity of Returns Policy*
Step 2: With item still intact (in its original packaging), either drop it off at any of our stores, or mail it back to the address stated.
Step 3: The refund process will start once your item has arrived to Flash Gadgets HQ.
Validity of Returns Policy -
- Request for cancellation can be made before the product is dispatched
- Cancellation request will be rejected if the returned item has been tampered with or unboxed
- Request for return/exchange can be made within 7 (seven) calendar days after the delivery date